Cancellation & Refund Policy
We understand that plans can change. Here's everything you need to know about our cancellation and refund policies.
Quick Navigation
Subscription Cancellation
Cancel your subscription anytime with no penalties
Free Plan
- No cancellation required - free forever
- Access to basic travel information and guides
Pro Plan ($9.99/month)
- Cancel anytime from your account settings
- Access continues until the end of your billing period
- No cancellation fees or penalties
Premium Plan ($19.99/month)
- Cancel anytime from your account settings
- Access continues until the end of your billing period
- No cancellation fees or penalties
Refund Process
How we process your refunds quickly and securely
Request Refund
Submit your refund request through your account or contact support
Review & Approve
We review your request and approve eligible refunds within 24 hours
Process Payment
Refund is processed to your original payment method within 5-10 business days
Refund Timeline
Special Circumstances
Force Majeure Events
In case of natural disasters, pandemics, or other force majeure events, we offer:
- Full refunds for affected bookings
- Flexible rebooking options
- Extended cancellation windows
Medical Emergencies
For medical emergencies with proper documentation:
- Full refunds with medical certificate
- Expedited processing within 48 hours
Need Help?
Our support team is here to assist you
Email Support
support@fasterinfo.com
Ticket Support
support@fasterinfo.com
Support Hours
Legal Notice
This cancellation and refund policy is part of our Terms of Service. By using our services, you agree to these terms. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting. For the most current version of this policy, please visit this page regularly.